Grievances & Complaints
The Board encourages employees, parents, and community members to discuss their concerns and complaints through informal conferences with the appropriate teacher, principal or appropriate administrator. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level. Informal resolution is encouraged but does not extend any deadlines in the formal grievance policies. If an informal resolution is reached, the Complainant/Grievant may withdraw the formal complaint at any time. All complaints will be heard in accordance with Board Policy DGBA(LOCAL), Board Policy FNG(LOCAL), or Board Policy GF(LOCAL) or any exceptions outlined therein. Neither the Board nor any District employee shall unlawfully retaliate against any Complainant/Grievant for bringing a concern or complaint.
parent Initial Complaint / Grievance
Employee Initial Complaint/ Grievance
Public Initial Complaint/ Grievance
Discrimination Complaint
Rockdale ISD is an equal opportunity employer and does not discriminate against persons because of age, race, color, religion, disability, ethnic or national origin, sex, gender identity, sexual orientation, genetic information, or veteran status.
Rockdale ISD does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups.
Even after initiating the formal complaint process, the Complainant/Grievant are encouraged to continue seeking an informal resolution of their concerns.
The most direct route to resolving any campus or department concern is to first conference directly with the involved party (employee, teacher, coach, sponsor, admin.). The majority of concerns will be resolved directly via a face-to-face meeting or email. A request can also be made to conference with an administrator at this level by either party.